Why Sala?
Smart Phones at Smart Prices
Come and meet your next Smartphone. We at Sala Phones have created what we believe is the UK and Europe’s premier refurbished phone shop. Using experience gained from years of supplying thousands of pristine devices to the UK market. We have created a clear and fair grading system and robust testing process, ensuring complete peace of mind. Our phones all come in our exclusive premium packaging and with next day delivery where available. Not only do we supply exceptional handsets, but we also have a great UK customer service team who can answer any questions you may have.
12 Months Free Warranty
We are proud of our products and the quality of our service. All our products, new and used, come with a full and totally free 12 Month Warranty, meaning complete peace of mind when purchasing from us.If you need to make a claim under this warranty, the process couldn't be simpler. Just get in contact with the support team by emailing support@salaphones.co.uk and providing your order number and reason for your claim. A member of the team will endeavor to get back to you within 2 business days (and usually a lot faster!)
To ensure you are covered before making a claim, you can read the full wording below.
Money Back Guarantee
Buy with confidence by taking advantage of our free 14 day Money Back Guarantee included with all our products!If you are in any way unsatisfied with your purchase, you are entitled to 14 days in which you can return the device and get a full refund or replacement. This period starts from the day you receive your device.
More information on this guarantee, as well as the rest of our terms & conditions are available below.
Fast & Free Delivery
Nobody wants to wait for their new phone! We ensure our products are packaged and sent as soon as possible to keep your waiting time to a minimum.All deliveries are fully tracked and insured, sent on a premium high-speed services and transported by only the most trusted couriers.
For more information on expected delivery times, please click the button below.
UK Customer Service
Our expert UK-based customer service team is at your disposal, no matter what your query or issue.We offer multiple ways of contacting us and will do our best to get back to you promptly. We are online experts, but we understand that people sometimes have questions and we are here to help – before, during and after any purchase.
Our customer service team are available Monday to Friday, from 9am to 5pm. To get in touch, simply email support@salaphones.co.uk. Alternatively, please view our contact us page for all other contact methods.
