Cookie Policy

 

BACKGROUND:

 

            This website www.salaphones.co.uk (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “Accept all cookies” button on Our Cookie Policy prompt when you arrive on our website for the first time.If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

 

 

1. Definitions and Interpretation

1.1          In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

 

“Cookie”	means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law”	means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 [and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)];
“personal data”	means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the Data Protection Act 1998; and
“We/Us/Our”	means Smartphone Group Limited, a limited company registered in England under company number 11103113, whose registered address is 29a Crown Street, Brentwood, Essex, CM14 4BA, and whose main trading address isUnit 10, Rocheview Business Park, Milhead Way

 

1. Information About Us

2.1          Our Site is owned and operated by Smartphone Group Limited, a limited company registered in England under company number 11103113, whose registered address is 29a Crown Street, Brentwood CM14 4BA and whose main trading address is Unit 10, Rocheview Business Park, Milhead Way, Rochford, SS4 1LB.

2.2          [Our VAT number is GB 295 6364 59.]

2.3          [Our Data Protection Officer is David Sander, and can be contacted by email at dsander@smartphonegroup.co.uk or by post at FAO: DPO, Unit 10, Rocheview Business Park, Milhead Way, SS4 1LB.

1. How Does Our Site Use Cookies?

3.1          Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our [products] and [services]. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

3.2          By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for website performance analysis and marketing. For more details, please refer to section 4 below.

3.3          All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

3.3.1     Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

3.3.2     Analytics Cookies

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

3.3.3     Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

3.3.4     Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be shared with third parties.]

3.3.5     [Third Party Cookies

Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).]

3.3.6     Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

3.3.7     Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

3.4          Cookies on Our Site are not permanent and will expire after 12 months.

3.5          For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy https://salaphones.co.uk/privacy-policy/.

3.6          For more specific details of the Cookies that We use, please refer to the table below.

 

1. What Cookies Does Our Site Use?

4.1          We do not use any first party Cookies.

 

4.2          The following third party Cookies may be placed on your computer or device:

Name of Cookie	Purpose & Type	Provider	Strictly Necessary
SHOP_ORDER_TOKEN	Representation of the order	BigCommerce Holdings Inc	Yes
SHOP_SESSION_TOKEN	Representation of the user session	BigCommerce Holdings Inc	Yes
SHOP_TOKEN	Essential for security; used to store the customers hash after logging in & is used for customer look up	BigCommerce Holdings Inc	Yes
STORE_VISITOR	Used to track anonymous site usage	BigCommerce Holdings Inc	Yes
XSRF-TOKEN	Token to avoid Cross-site request forgery, also known as one-click attack or session riding and abbreviated as CSRF	BigCommerce Holdings Inc	Yes
LASTVISITEDCATEGORY	Tracks last visited category to build product breadcrumbs	BigCommerce Holdings Inc	No
MOBILEVIEWFULLSITE	Used to determine if the user should be shown the mobile site	BigCommerce Holdings Inc	No
RECENTLY_VIEWED_PRODUCTS	Keeps track of products which the user has viewed to show recently viewed block	BigCommerce Holdings Inc	No

 

4.3          Our Site uses analytics services provided by BigCommerce Holdings Inc. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and/orservices offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

4.4          The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.

4.5          The analytics service(s) used by Our Site use(s) the following analytics Cookies:

Name of Cookie	Purpose & Type	Provider	Strictly Necessary
_ga	Transmission of site usage data to Google Analytics	Used to distinguish users.	Yes
_gid	Transmission of site usage data to Google Analytics	Used to distinguish users.	Yes
_gat	Transmission of site usage data to Google Analytics	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.	Yes
AMP_TOKEN	Transmission of site usage data to Google Analytics	Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.	Yes
_gac_	Transmission of site usage data to Google Analytics	Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out	No
utma	Transmission of site usage data to Google Analytics	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.	Yes
utmt	Transmission of site usage data to Google Analytics	Used to throttle request rate.	Yes
utmb	Transmission of site usage data to Google Analytics	Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.	Yes
utmc	Transmission of site usage data to Google Analytics	Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.	Yes
utmz	Transmission of site usage data to Google Analytics	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.	Yes
utmv	Transmission of site usage data to Google Analytics	Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.	Yes
_gaexp	Transmission of site usage data to Google Analytics	Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.	Yes
_opt_awcid	Transmission of site usage data to Google Analytics	Used for campaigns mapped to Google Ads Customer IDs.	Yes
_opt_awmid	Transmission of site usage data to Google Analytics	Used for campaigns mapped to Google Ads Customer IDs.	Yes
_opt_awgid	Transmission of site usage data to Google Analytics	Used for campaigns mapped to Google Ads Customer IDs.	Yes
_opt_awkid	Transmission of site usage data to Google Analytics	Used for campaigns mapped to Google Ads Customer IDs.	Yes
_opt_utmc	Transmission of site usage data to Google Analytics	Stores the last utm_campaign query parameter.	Yes

 

 

1. Consent and Control

5.1          Before Cookies are placed on your computer or device, you will be shown a Cookie Policy prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. If you are not happy with the Cookie Policy we have in place, please stop using our website immediately.

5.2          In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

5.3          The links below provide instructions on how to control Cookies in all mainstream browsers:

5.3.1     Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

5.3.2     Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

5.3.3     Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

5.3.4     Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

5.3.5     Safari (iOS): https://support.apple.com/en-gb/HT201265

5.3.6     Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

5.3.7     Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

 

1. Changes to this Cookie Policy

6.1          We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

6.2          In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

 

1. Further Information

7.1          If you would like to know more about how We use Cookies, please contact Us at support@salaphones.co.uk or by post at Unit 10, Rocheview Business Park, Milhead Way, SS4 1LB.

7.2          For more information about privacy, data protection and our terms and conditions, please visit the following:

7.2.1     www.salaphones.co.uk/privacy-policy;

7.2.2     www.salaphones.co.uk/terms-conditions.